Guide

Intercom + Slack with AI — support and sales connected

Fomi integrates Intercom with Slack to escalate conversations, update CRM, and coordinate support with sales in natural language.

Quick answer

To connect Intercom with Slack, write "@Fomi escalate Acme's conversation to sales and create a deal in HubSpot". Fomi coordinates Intercom and CRM from the thread.

Support → sales without friction

When support spots an opportunity, Fomi creates the deal and notifies sales — all from Slack.

Why Fomi

Intercom + HubSpot + Slack
Automatic escalation
Native Spanish
History in-thread

Try it in your workspace

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